ClickCeaseTerms and Conditions
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    Terms and Conditions

    These general conditions apply, without restriction or reservation, to sales made by the company BINSUMO PRODUCTOS SL, CIF: B88498738, residing at Calle de la Acebeda, 1, Madrid, 28021, Spain, registered in the Mercantile Register of MADRID, entry 10/124/1.214, folio 179, dated 16/10/2019, to customers who purchase products offered for sale through the website.

    The sales concluded are distance sales regulated by the Spanish legislation in force on the matter.

    These general conditions of sale are accessible at all times from the website and shall prevail over any other document with which they contradict, without prejudice to the provisions of current legislation.

    The validation of the order by the customer implies unreserved acceptance of these general conditions of sale. In the event that these general terms and conditions of sale are modified, they shall be binding for all purchases made after their publication on the website.

    The user guarantees that he/she is over eighteen (18) years of age and that the information provided to Erreke.com is true, accurate, complete and up to date. The placing of orders from the erreke.com Website by a minor who falsifies the registration information shall be understood to have been carried out under the supervision and authorisation of their parents, guardians or legal representatives.

    Secure shopping

    The security of the information that customers delegate to Erreke.com is one of our top priorities.

    At Erreke.com, we invest a great deal of resources and use the latest technologies available to ensure that your payment details are processed in a secure environment.

    Our e-commerce platform has several certifications for best practices in information security management, as well as compliance with the Payment Card Industry Data Security Standards that verify that we follow the highest industry standards and recommendations to provide you with a private, seamless and secure shopping experience.

    Customer registration

    Although you do not need to register as a customer to make a purchase at www.erreke.com, if you wish to take advantage of our special promotions and discounts, you will be taken to a page where you will be asked to fill in all the information required to open an account if this is your first order, or to identify yourself if you are an existing account holder, before or during the course of your order.

    The information required to open an account is: first name, last name, billing address, telephone number, e-mail address, username and password.

    If you do not wish to open an account, and in order to comply with the regulations of confirming your purchase via e-mail, we need you to provide us with this information during the checkout process. We will also send you the tracking number of your order on the website of the carrier responsible for the delivery, so that you can be informed of the status of your order, whenever you wish.

    Products

    All products are new, and are presented in their original packaging or seal.

    The colour of all products can be seen in the product image. Due to the display of the colour on the monitor and depending on the monitor settings, there may be variations in colour with respect to reality. We will not be able to accept exchanges or returns due to the colour not being exactly the same as expected. Returns will only be accepted if a product arrives in poor condition due to factory or transport problems or if it is defective.

    Prices

    Prices are expressed in EUROS, except in UK which will be in GBP, taxes included, and do not include shipping costs or, if applicable, cash on delivery, unless expressly stated otherwise on the specific product. The prices shown may be revised and modified if conditions so require at any time. The products are available for sale while stocks last.

    The products are served according to the prices in force on the website at the time of registration of the order.

    Accepted forms of payment

    a) Credit or debit card
    b) Transfer or deposit
    c) PayPal
    d) Bizum

    Guarantee

    Once you have received the products at your home, you have a period of 14 calendar days to return the products purchased, if they are not to your liking or if you consider that you do not need them; it is not necessary to give any explanation for your withdrawal.

    If you wish, we will exchange the item for another of your choice or refund the full amount paid for the purchase, using the same method of payment, within a maximum period of 14 days.

    To do so, please contact us by email at soporte@erreke.com to initiate your request.

    Contact

    If you would like any further information, please contact us on +34 877 401 198 or by email soporte@erreke.com